Shipping policy
Shipping Policy
We currently offer delivery within the United Arab Emirates through our delivery partner, Quiqup.
Delivery Time
Orders are processed and prepared for dispatch after they are placed. Delivery times may vary depending on the customer’s location and the selected delivery service.
For standard deliveries within the UAE, orders are typically delivered on the next business day. Delivery to remote areas may require additional time.
Shipping Fees
Shipping fees are calculated and displayed at checkout based on the delivery location and the selected delivery service.
Order Tracking
Once your order has been dispatched, you may receive tracking information that allows you to follow your delivery status.
Delivery Address
Please make sure that your delivery address and contact information are accurate and complete.
We are not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
Delivery Attempts
If the courier is unable to deliver your order, additional delivery attempts or arrangements may be made according to the courier’s procedures.
Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including weather conditions, public holidays, high delivery volumes, or other operational issues.
Contact Us
If you have any questions regarding your delivery or order, please contact us through the contact information provided on our website.